Job Title: ManagerDepartment: [Insert Department Name]Reports To: General Manager / Director / Senior ManagementLocation: Selangor
We are looking for an experienced and results-driven Manager to oversee daily operations, lead team members, and contribute to strategic planning within the department. The ideal candidate will be responsible for managing people and processes to achieve organizational goals, while ensuring high levels of productivity, performance, and compliance.
Plan, organize, and oversee daily operations and activities within the department
Supervise, train, and motivate staff to ensure high performance and productivity
Develop and implement strategies to improve efficiency, quality, and service delivery
Set departmental goals and track key performance indicators (KPIs)
Prepare reports, budgets, and forecasts, and monitor expenses to stay within budget
Ensure compliance with company policies, procedures, and regulatory requirements
Identify problems and opportunities for improvement; implement solutions proactively
Coordinate with other departments to ensure smooth operations and communication
Manage hiring, onboarding, performance evaluations, and staff development
Handle customer or client concerns professionally and effectively
Support senior management with strategic initiatives and special projects
Degree in Business Administration, Management, or related field
Minimum 3–5 years of managerial or supervisory experience
Strong leadership, organizational, and interpersonal skills
Excellent communication and decision-making abilities
Proficiency in Microsoft Office and relevant industry software
Ability to multitask, prioritize, and work under pressure
Analytical mindset with problem-solving capability
Knowledge of industry best practices and legal guidelines relevant to the role
Office or site-based (depending on the industry)
Standard working hours; may require overtime, weekend, or shift work depending on operations
May involve managing remote or multi-location teams
Full-time / Contract / Permanent (choose as applicable)
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