1.Office Reception & Telephone Handling
- Greet and assist visitors, clients, and staff at the front desk.
- Manage incoming and outgoing calls professionally and efficiently.
- Maintain visitor records and handle mail or courier services.
2.Housekeeping Support Services
- Ensure the cleanliness and tidiness of office areas, meeting rooms, and common spaces.
- Coordinate with cleaning service providers or in-house staff for housekeeping tasks.
- Monitor office supplies and facility maintenance needs.
3.Information Technology and Data Processing Support Services
- Assist with basic IT troubleshooting and report technical issues to relevant personnel or vendors.
- Support in data entry, file management, and backup processes.
- Help maintain records in databases or digital systems.
4.Secretarial Functions
- Prepare and manage documents such as letters, reports, and meeting minutes.
- Schedule appointments, meetings, and travel arrangements.
- Maintain filing systems (both digital and physical) for easy retrieval.
5.Human Resource Support Services
- Assist in processing staff attendance, leave applications, and HR documentation.
- Support onboarding of new employees and maintain employee records.
- Help coordinate staff training, welfare, and HR activities.
6.Account Support Services
- Handle basic accounting tasks such as invoice preparation, petty cash recording, and payment tracking.
- Assist in data entry for accounting software and prepare simple financial reports.
- Coordinate with the finance department or external accountants.
7.Sales Services
- Support sales documentation (quotations, invoices, delivery orders).
- Assist the sales team in customer communication and follow-ups.
- Maintain sales records and help with basic reporting or product updates.
