1. Department Sales ► To monitor daily sales and seek ways to achieve sales budget. ► Assist customers with their enquiries ► To give professional product benefits/knowledge and product advise to customers. ► conduct product demonstrations/testing ► Monitor monthly promotions & roadshows to maximize sales achievement 2. Department Inventory ► To conduct overall stock maintenance, ordering, receiving, transfer, and PA (Price Alteration) Zero according to Operations SOP. ► Control stocks TOD (Turnover Days) and stock level. ► Ensure all stocks are available with no OOS (Out of Stock) situations. ► Prepare department for inventory and cycle count. ► Participate in bi-annual store stock take. ► Prevent loss by efficient stock monitoring, security sensor tags and surveillance. ► To provide product consultation to customers in order for customer to purchase more 3. Selling Floor Maintenance ► To setup and maintain stock display on normal shelves ► To upkeep cleanliness, tidiness of stocks, shelves & beauty consultation counter. ► Make sure stock display with 100% price cards & promotion items with POP with forwarding & replenishing. 4. Respond positively and professionally to customer’s questions, queries, feedback or request
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