1. Department Sales
► To monitor daily sales and seek ways to achieve sales budget.
► Assist customers with their enquiries
► To give professional product benefits/knowledge and product advise to customers.
► conduct product demonstrations/testing
► Monitor monthly promotions & roadshows to maximize sales achievement
2. Department Inventory
► To conduct overall stock maintenance, ordering, receiving, transfer, and PA (Price Alteration) Zero according to Operations SOP.
► Control stocks TOD (Turnover Days) and stock level.
► Ensure all stocks are available with no OOS (Out of Stock) situations.
► Prepare department for inventory and cycle count.
► Participate in bi-annual store stock take.
► Prevent loss by efficient stock monitoring, security sensor tags and surveillance.
► To provide product consultation to customers in order for customer to purchase more
3. Selling Floor Maintenance
► To setup and maintain stock display on normal shelves
► To upkeep cleanliness, tidiness of stocks, shelves & beauty consultation counter.
► Make sure stock display with 100% price cards & promotion items with POP with forwarding & replenishing.
4. Respond positively and professionally to customer’s questions, queries, feedback or request