Summary - This module will helps participants to learn the steps taken to improve customer relationships pre and post treatment. Theoretical methods and role playing will boost their understanding on how to properly engage with customer service. Futhermore, the study of various marketing techniques will enhance their marketing know-how to attract potential clients. Learning outcome -1. Understand how to choose suitable facial/hair/slimming services based on customer conditions.2. Understand how to response to customer inquiries in profesionnal manner
3. Understand on how to explain to customer good/bad feedback 4. Understand ads algorithm & other marketing Area of study - 1. Online & physical marketing
2. Consultation online on customer inquiries regarding skin/hair/body condition
3. Customer service
4. Social media handling
Berikut ialah senarai pekerjaan lain yang serupa yang mungkin anda rasa menarik.
