The person who is competent in this CU shall be able to ensure that front desk associate equipped with knowledge and skills to perform a fast and efficient service. Upon completion of this competency units, trainess will be able to:-1. Prepare front desk operation requirements2. Take over cash float3. Assign room to arrival guest4. Handle guest arrival activities5. Carry out bucket check duties (night shift)6. Carry out guest departure activities7. Carry out cashiering activities8. Assist during emergency situation