SMARTPHONE REPAIR TECHNICIAN

1. Advanced Cellular Phone Hardware Repair

• Diagnose and troubleshoot complex hardware issues in a wide range of smartphone models (Android & iOS).
• Repair or replace motherboards, charging ports, audio ICs, power ICs, and network ICs using advanced soldering and rework stations.
• Use microscopes, hot air stations, BGA rework equipment, and multimeters for precision repairs.
• Perform micro-jumpering, circuit tracing, and chip-level diagnosis.
• Handle water-damaged phones and perform advanced data recovery procedures.
• Ensure ESD (electrostatic discharge) safety and proper handling of sensitive components.

2. Advanced Cellular Phone Software Repair

• Diagnose and fix firmware corruption, boot loops, and system crashes.
• Flash firmware using tools like SP Flash Tool, Odin, Qualcomm tools, etc. depending on the chipset.
• Perform IMEI repair, FRP (Factory Reset Protection) bypass, and unlock/root/jailbreak operations (where legal).
• Troubleshoot baseband, WiFi, and Bluetooth software issues.
• Handle data recovery, backup, and secure wipe processes.
• Ensure compliance with software integrity and data privacy best practices.

3. Supervisory Function

• Oversee a team of junior technicians, providing technical guidance and quality control.
• Manage daily operations in the repair center, including job scheduling, customer service, and workflow management.
• Maintain inventory of spare parts and tools; ensure efficient usage and reordering.
• Conduct training sessions for new technicians or interns.
• Maintain customer satisfaction by ensuring timely and high-quality repairs.
• Keep up with emerging trends and updates in mobile phone technology.